Xyngular
  • Lehi, UT, USA
  • Hourly
  • Part Time

PTO, paid holidays, annual bonus, profit sharing, paid holidays, medical, dental, vision, life and short term disability, long term disability, and flexible benefits. That's not all though! We have lots of fun employee events and offer a great work environment.


Mission:

Xyngular is hiring for a Part Time Help Desk Specialist for our growing company. We are searching for a proactive problem solver! This position would be responsible for providing technical assistance and researching technical issues and providing solutions efficiently.   

Responsibilities:

  • Researches and explores answers and alternative solutions to technical problems.
  • Troubleshooting network and desktop printers.
  • Manage Mobile devices and carrier accounts.
  • Ability and willingness to learn new skills on a regular basis
  • Setup computer related hardware for new employees 
  • Perform workstation hardware and software upgrades as required 
  • Escalate important or reoccurring issues to the Director of IT.

Competencies:

  • Must possess strong troubleshooting skills 
  • Knowledge of helpdesk ticketing systems 
  • Knowledge of computer hardware, software and networking 
  • Knowledge of both Windows and Mac desktop OS. 
  • Understanding of Windows Active Directory, OU, Groups, File Sharing, GPO, etc... 
  • Advanced Knowledge of Microsoft Outlook, Word and Excel 
  • High ethical standards and personal qualities 
  • Excellent verbal, written and interpersonal skills 
  • Able to accurately follow written technical work instructions 
  • Must be able to work after hours and on weekends as needed 
Xyngular
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